This warranty gives you specific legal rights, and you may have other rights, which vary from state to state.ĮXCLUSIONS If the manufacturer or retailer of the product has already reimbursed you for the purchase price, replaced or repaired the product, or issued a product recall, we will consider the matter resolved and the warranty will not apply. If the product is defective, we will refund the lesser of the purchase price or $2,000 or, at our sole discretion, repair or replace the product. If that is not possible because of size or installation, our representative may call on you and inspect the product. You may be asked to ship the product to us at our expense. You will be required to provide a receipt. The form asks you to describe the product and tell where and when it was bought, the price paid, and the problem you had. We will send you a complaint form to return. Please inform us of any defect as soon as possible. WHAT TO DO If you believe such a defect exists, write to: Consumer Services & Seal Coordinator, Good Housekeeping Magazine, 300 West 57 th Street, New York, NY 10019. Products that bear the Green Good Housekeeping Seal have been assessed by Good Housekeeping in accordance with Good Housekeeping's environmental criteria and are also subject to the limited warranty if proven to be defective. This policy covers you, the consumer, whether you bought the product or it was given to you (by the buyer). WE PROMISE This is Good Housekeeping's LIMITED WARRANTY: If any product that bears our limited warranty Seal proves to be defective within two years from the date it was first sold to a consumer by an authorized retailer, we, Good Housekeeping, will refund the purchase price or $2,000, whichever is less or, at Good Housekeeping's sole discretion, repair or replace the product. These judgments are the basis of the Good Housekeeping Consumers' Refund Policy. Good Housekeeping bestows its limited warranty Seal on those products that have been evaluated by the Good Housekeeping Institute and been assessed to perform as intended. Good Housekeeping maintains good taste and exercises strict editorial judgment as to products that are eligible for Good Housekeeping's limited warranty to consumers.
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